The rep stated that she has numerous notes showing my attempts to get MY money back. The manager basically said that I was
owed the money, and after a brief hold, advised that they owed me nothing. It’s been 8 years!I think I’ve been more than accommodating. I’ve also kept notes, recording dates, times, names, and the info discussed. ADT you’re the theif that I need protection from. ADT is the worst purchasing experience I’ve ever had. Icontacted the company after an intruder vandalized my mother’s home. She had passedaway and the home was vacant, newly listed on the market. The intrudersreturned the following evening and attempted to make entry again. So when Icalled ADT on a Thursday I expressed that in order to sign the contract I wouldneed
assurance that installation could be done within a few days. The originalCustomer Care Manager promised me it would be done the next day.
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