DO NOT DO BUSINESS WITH THIS COMPANY!I WILL be paying a visit to the Florida State Attorney’s office. I’ve HAD IT!I had the same thing, the young man kept saying I am not selling any thing, I said okay then thank you for informing me and closed the door, he knocks again and starts the sales pitch. When I asked “I thought you were not selling any thing?” he just kept talking about the FBI statistics on break ins, I then relized it was an alarm company and asked him to leave, he was still talking when I closed the door. I never thought to call the city, I get all kinds of people, selling meat off a truck, alarms, even had a Rainbow vacum lady, usually you say no and they leave, these people were insistant that they were not selling any thing. We are one of those 13 customers that Alarm Pro lost and I have to say we don’t regret it. First off, our sales guy was wonderful, he wasn’t pushy or aggressive and really took the time to make sure we knew what we were doing and that we were happy and didn’t say any of those things that were mentioned in the article. He spent a lot of time on the phone with my husband who was away at the time and came back more then once to make sure it was working out and we were happy and went above and beyond to make right by us any way he could. As far as getting out of Alarm Pro I thank them for the monitoring they did for us but we wanted to have updated equipment and our guest house all on one system for a reasonable price, not more money and Alarm Pro couldn’t give us that. I am sorry to all of the people who have come in contact with rude security sales people…I see the problem now…. however I became interested in Vivints product and how helpful it is…. I have sold alarm systems for over 20 yrs.